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We provide skills development solutions, project management and business optimisation services

OUR KEY ACTIVITIES

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LEARNING

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Utilising a blended learning approach to development

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CONSULTING

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Expert advise in specific automotive areas and processes

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BUSINESS PROCESS MAPPING

 

Determine success of a business through activity mapping

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PERFORMANCE COACHING

 

Activate performance through coaching 

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OFFERINGS

Fit for purpose

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CUSTOMER EXPERIENCE

  • Voice of the customer

  • Customer journey  

  • Customer care service

  • Communication

  • Customer delight

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RIGHT TO REPAIR

  • Introduction

  • History of Automotive 

  • What is Right to Repair?

  • Legislative framework

  • International Benchmarking

  • South African context

    • How dealers can equip staff to handle Right to repair

DIAGNOSTIC TRAINING & COACHING

  • Principles of fault finding

  • Vehicle Technologies

  • How to diagnose (Approach)

  • Basic warranty principles

  • On and off the job training for technicians

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EV-THE FUTURE

  • Introduction to EV

  • How to conduct yourself around EV safely

  • Mastering Electrical Principles (fundamental of electric vehicle)

  • Understanding Charging Systems

  • EV maintenance

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AUTO BODY REPAIR

  • Reparations of outer covering of vehicles (Metal, Aluminium, fibreglass, plastic etc)

  • Modern repair technologies

  • Exploring innovation and digitisation in ABR

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BUSINESS PROCESS MAPPING

  • Defining activities within the business

  • Determine standard business processes and

  • Determine how success of theBusiness processes can be achieved

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PERFORMANCE COACHING

  • Using coaching as a reinforcement tool for Training

  • Attaining Business and Personal Objectives

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