We provide skills development solutions, project management and business optimisation services
OUR KEY ACTIVITIES
LEARNING
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Utilising a blended learning approach to development
CONSULTING
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Expert advise in specific automotive areas and processes
BUSINESS PROCESS MAPPING
Determine success of a business through activity mapping
PERFORMANCE COACHING
Activate performance through coaching
OFFERINGS
Fit for purpose
CUSTOMER EXPERIENCE
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Voice of the customer
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Customer journey
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Customer care service
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Communication
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Customer delight
RIGHT TO REPAIR
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Introduction
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History of Automotive
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What is Right to Repair?
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Legislative framework
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International Benchmarking
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South African context
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How dealers can equip staff to handle Right to repair
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DIAGNOSTIC TRAINING & COACHING
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Principles of fault finding
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Vehicle Technologies
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How to diagnose (Approach)
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Basic warranty principles
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On and off the job training for technicians
EV-THE FUTURE
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Introduction to EV
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How to conduct yourself around EV safely
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Mastering Electrical Principles (fundamental of electric vehicle)
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Understanding Charging Systems
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EV maintenance
AUTO BODY REPAIR
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Reparations of outer covering of vehicles (Metal, Aluminium, fibreglass, plastic etc)
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Modern repair technologies
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Exploring innovation and digitisation in ABR
BUSINESS PROCESS MAPPING
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Defining activities within the business
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Determine standard business processes and
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Determine how success of theBusiness processes can be achieved
PERFORMANCE COACHING
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Using coaching as a reinforcement tool for Training
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Attaining Business and Personal Objectives
